frequently asked questions
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No, we listed all the bikes we have.
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You can cancel your booking 24 h before pick-up-time, free of charge.
Groups cancelation policy is managed in a different way, for more information please contact us: [email protected]
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Yes, we offer repair kits by request.
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The minimum rental time is 24 hours. Of course, you can return it earlier during the opening hours.
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Finnish Road Safety Council highly recommends the use of a helmet, however cyclists without a helmet will not be penalised. Lights should be turned on while cycling in the dark and twilight.
More information about cycling rules in Finland.
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You can take your bike with you on commuter trains, the Metro and on the Suomenlinna ferry. Bicycles are not allowed on buses and trams because there is no room for bikes to be carried safely. Find more information at HSL.
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Yes, you can leave one piece small bag with us while riding your bicycle.
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Please call us: +358 44 2915 331
We will charge the rent for the next day and you can return the bikes during our opening hours.
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We will charge a fee, according to the type of lock, what is needed to open the lock and whether it is still usable afterwards.
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Please call us: +358 44 2915 331
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In case of emergency call 112
Please let us know: +358 44 2915 331
And check the Terms & Conditions.
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We offer the most competitive and affordable bicycle rental prices in Helsinki. We are sure that they are suitable for all our customers. The longer the rental time the better the price.
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Absolutely! Please ask or follow us on Komoot.
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Bicyclean Helsinki does not offer guided bike tours, but you can contact some of our partners that offer these kind of services:
That guides are showing you the most important places in Helsinki as well as the secret places and, if you wish, with a special focus. The company cares a lot about sustainability and offers entertaining eco-friendly tours.
Eco and family friendly bike tours offered by Helsinki City Ride. Helsinki City Rides will show you the most remarkable places at a gentle pace.
The guides are locals and share honest stories at themed stops during the bike tour at relaxed speed. As the environment and sustainability is very important for HELtours, they offer local and minimal carbon-footprint activities.